PRIVACY POLICY

Last Updated on: 17-Apr-2025

We Morpheus Code Technologies LLP consider privacy as a serious concern and provide our best to safeguard the interest and data collected for the purpose of providing AI-based course generation (SeekMyCourse) services. SeekMyCourse respects the privacy of users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application, website and any other product provided by SeekMyCourse. This policy describes regarding the information we process to support the products and services offered by SeekMyCourse.

Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE WEBSITE.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

1. INTERPRETATION AND DEFINITIONS:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Morpheus Code Technologies LLP, having its office at [Insert Address of Morpheus Code Technologies LLP in Pune-Maharashtra].

Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

Country refers to: India

Definitions: For the purposes of this Privacy Policy:

Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

Interpretation: The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website: Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

User means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Website refers to SeekMyCourse, accessible from [Insert Website Link for SeekMyCourse].

2. INFORMATION WE COLLECT:

We strictly collect and process your personal data to provide and enhance our services, as detailed below:

2.1. Personal Information:

a. Data Collected: Full name, email address, contact number, payment information, and login credentials.

b. Purpose: To establish and manage user accounts, process payments, and communicate critical updates.

c. Legal Basis (GDPR): Consent, contract performance, and legitimate interest.

2.2. Financial Data: Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

2.3. Usage Data:

a. Data Collected: Activity logs, course creation interactions, preferences, and navigation data.

b. Purpose: To analyse platform usage, optimize features, and deliver tailored user experiences.

2.4. Generated Content:

a. Data Collected: Content such as courses, outlines, and associated metadata generated through the platform.

b. Purpose: To store user-generated content and enhance platform functionality.

2.5. Device and Technical Information:

a. Data Collected: Device identifiers, IP addresses, browser type, operating system, and session details.

b. Purpose: To diagnose technical issues, monitor security, and detect fraudulent activities.

2.6. Cookies and Tracking Technologies:

a. Data Collected: Cookies and similar tracking mechanisms for user preferences and activity monitoring.

b. Purpose: To provide seamless functionality, analyse trends, and comply with cookie consent laws (GDPR).

3. HOW WE USE YOUR INFORMATION:

We utilize your data strictly for purposes aligned with the principles of transparency, accountability, and data minimization:

3.1. Provision of Services: To deliver and maintain platform functionality, including course generation and user account management.

3.2. Enhancement of Services: To identify trends and optimize user experiences by leveraging usage analytics.

3.3. Communication:

To transmit essential notifications, respond to inquiries, and provide technical support.

Marketing communications are issued only with explicit consent (GDPR-compliant).

3.4. Legal Compliance: To satisfy statutory requirements, resolve disputes, and enforce platform terms.

4. DISCLOSURE OF INFORMATION:

We maintain a strict policy of confidentiality and share personal data only under the following circumstances:

4.1. Service Providers: Data may be shared with third-party processors who provide services such as hosting, payment processing, and analytics, bound by stringent confidentiality agreements.

4.2. Legal and Regulatory Requirements: Information may be disclosed to comply with legal obligations, enforce rights, or respond to government requests, subject to applicable laws.

4.3. Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred to the successor entity, with prior notification provided.

5. DATA RETENTION:

We retain personal data only for as long as necessary to fulfill the purposes outlined herein or as required by law. Specific retention periods include:

5.1. User Accounts: Retained until the account is deleted by the user or as mandated by applicable law.

5.2. Transaction Records: Retained to comply with accounting and legal obligations. Redundant data will be securely deleted or anonymized in accordance with recognized standards.

5.3. Purpose of Data Retention Policy: This policy governs how long we retain personal data, why we retain it, and the processes we follow for secure deletion. The purpose of this policy is to:

Ensure data is retained only as long as necessary to fulfill the purpose for which it was collected.

Comply with legal, regulatory, and contractual obligations.

Protect user rights by securely deleting data when no longer needed.

5.4. Scope: This policy applies to all personal data processed by SeekMyCourse, a product of Morpheus Code Technologies LLP, including but not limited to:

User profiles and account information.

Course content generated by users.

Payment and transaction records.

Communication logs, support tickets, and feedback.

Technical and usage data (e.g., cookies, IP addresses).

5.5. Retention Periods: Data is retained only for the duration required to achieve specific purposes, comply with legal obligations, or support business needs. The retention periods are as follows:

a. User Account Data:

Data Collected: Name, email address, login credentials, preferences.

Retention Period: Retained until the account is deactivated or deleted by the user.

Residual data may be retained for up to 30 days in backup systems.

Purpose: Account management, security, and compliance with user requests.

b. Generated Content:

Data Collected: Courses, outlines, templates, and metadata.

Retention Period: Retained as long as the user maintains an active account.

Upon account deletion, content is anonymized or deleted within 30 days.

Purpose: To provide ongoing user access and support platform functionality.

c. Transaction and Payment Records:

Data Collected: Payment history, transaction IDs, billing addresses.

Retention Period: Retained for a minimum of 7 years or as required by financial and tax regulations.

Purpose: Compliance with accounting and tax obligations.

d. Communication Logs:

Data Collected: Emails, chat logs, support tickets.

Retention Period: Retained for up to 3 years after resolution of the query or support request.

Purpose: Quality assurance, legal Défense, and operational reference.

e. Technical and Usage Data:

Data Collected: IP addresses, device identifiers, cookies, and analytics data.

Retention Period: Retained for up to 2 years after collection, subject to cookie consent and opt-out preferences.

Purpose: Analytics, fraud prevention, and platform optimization.

6. YOUR RIGHTS:

We are committed to upholding your rights as defined by applicable laws:

Access: Right to obtain a copy of your data.

Correction: Right to rectify inaccuracies.

Erasure: Right to request deletion (“Right to be Forgotten”).

Restriction: Right to restrict processing under specific conditions.

Portability: Right to transfer data to another provider.

Objection: Right to object to data processing on legitimate grounds.

Withdraw Consent: Right to revoke consent at any time without affecting the lawfulness of prior processing.

Know: Right to know categories and specific data collected.

Delete: Right to request deletion of personal information

Opt-Out: Right to opt-out of the sale or sharing of personal data.

Non-Discrimination: Right not to face discrimination for exercising privacy rights.

Consent-Based Processing: Data will be processed only with user consent.

Access and Rectification: Right to access and correct data as per the IT Act, 2000, and DPDP Bill.

To exercise any of these rights, contact us at [Insert Contact Email]. Verification of identity may be required to process requests.

7. WHAT ARE COOKIES?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites function efficiently and provide useful features such as remembering user preferences, tracking site performance, and improving security.

7.1. Cookies can be categorized into:

Session Cookies: Temporary cookies that are deleted when you close your browser.

Persistent Cookies: Cookies that remain on your device until they expire or are manually deleted.

7.2. Types of Cookies We Use:

7.3. Essential Cookies:

Purpose: These cookies are necessary for the website to function properly. They enable core functionalities such as account login, secure payment processing, and navigation.

Legal Basis: Legitimate interest (GDPR); strictly necessary under applicable laws.

Examples: Session management, authentication tokens.

7.4. Performance and Analytics Cookies:

Purpose: These cookies collect information on how users interact with the platform. The data is used to optimize site performance and improve user experience.

Legal Basis: Consent (GDPR); opt-out option available (CCPA).

Examples: Google Analytics, usage metrics.

7.5. Functionality Cookies:

Purpose: These cookies remember your preferences and settings, such as language selection, to provide a more personalized experience.

Legal Basis: Consent (GDPR); opt-out option available (CCPA).

Examples: User interface customization.

7.6. Advertising and Marketing Cookies:

Purpose: These cookies track your online activity to deliver targeted advertisements and measure their effectiveness.

Legal Basis: Consent (GDPR); opt-out option available (CCPA).

Examples: Google Ads, Facebook Pixels.

7.7. Third-Party Cookies:

Purpose: These cookies are placed by third parties to provide services such as analytics, social media sharing, and advertising.

Examples: Social media integrations, third-party analytics tools.

7.8. HOW WE USE COOKIES? We use cookies for the following purposes:

To enable seamless navigation and enhance platform performance.

To analyse user behaviour and gain insights to improve platform functionality.

To personalize content and deliver relevant course recommendations.

To secure user sessions and prevent fraudulent activities.

To display targeted advertisements based on your preferences and activity.

8. MANAGING YOUR COOKIE PREFERENCES:

8.1. Consent Management:

Upon your first visit, we display a cookie consent banner that allows you to accept or customize your cookie preferences.

For users in the EU, cookies requiring consent will only be activated after you provide explicit consent (in compliance with GDPR).

8.2. Browser Settings: You can manage or delete cookies through your browser settings:

Most browsers allow you to block or delete cookies under their “Settings” or “Privacy” sections.

Instructions for managing cookies on popular browsers:

Google Chrome

Mozilla Firefox

Safari

Microsoft Edge

8.3. Opt-Out Options:

Analytics Cookies: Opt out via tools like Google Analytics Opt-out Browser Add-on.

Advertising Cookies: Opt out via platforms such as Your Online Choices, Network Advertising Initiative, or Digital Advertising Alliance.

“We reserve the right to update this Cookie Policy as necessary to reflect changes in our practices or legal requirements. Significant changes will be communicated via the platform or email notifications. The “Last Updated” date at the top of this page indicates the most recent revision.”

9. DATA SECURITY:

We employ advanced technical and organizational measures to safeguard your data, including:

End-to-end encryption for sensitive information.

Secure access controls and multi-factor authentication.

Regular audits to detect and mitigate vulnerabilities.

However, no system is infallible, and we cannot guarantee absolute security. Users are urged to exercise caution and report suspicious activities promptly.

10. CHILDREN'S PRIVACY:

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

11. INTERNATIONAL DATA TRANSFERS:

We may transfer personal data across jurisdictions, ensuring adherence to applicable legal safeguards:

EU Users: Transfers outside the EU/EEA are governed by Standard Contractual Clauses (SCCs) or equivalent frameworks.

India/USA Users: Data may be stored or processed in facilities in the EU, USA, or India.

12. THIRD-PARTY LINKS:

Our platform may contain links to external websites. We are not liable for the privacy practices or content of third-party sites. Users are advised to review their privacy policies.

13. CHANGES TO THIS POLICY:

We reserve the right to amend this Privacy Policy as required by operational, legal, or regulatory changes. Users will be notified of significant updates via email or on-platform notifications. Continued use of the platform constitutes acceptance of the revised policy.

14. CONTACT US:

For questions or concerns about this Privacy Policy or data protection practices, please contact:

Email: privacy@morpheuscode.co